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The World BPO/ITO Forum is an exclusive invitation-only event for C-level executives and decision-makers of U.S. enterprise companies who are currently using
– or are interested in evaluating – global sourcing opportunities and cloud services.
2016 SPONSORS
 
Health, Sensors, Wearables and the Internet of Things
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Presented by:
Stuart Crawford
VP Algorithms, JAWBONE
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Conference Agenda 2014
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Day One - Monday, June 02   Day Two - Tuesday, June 03
08:00 AM - 09:00 AM
REGISTRATION & NETWORKING BREAKFAST BUFFET
 
09:00 AM - 09:10 AM
OPENING REMARKS
Jim Noble
World BPO/ITO Forum Chairman; Author; Former CIO of GM, AOL Time Warner, Merrill Lynch, BP & Philip Morris;
Principal, The Advisory Council
 
09:10 AM - 09:30 AM
KEYNOTE: RISE OF THE ROBOTS
Lee Coulter
CEO Shared Service Organisation Ascension Health
   
 
09:30 AM - 10:00 AM
  KEYNOTE : MAXIMIZING INNOVATION BY LEVERAGING NINE STYLES
Carol Foley
Executive Vice President, Director of Knowledge,
Leo Burnett Worldwide
Michael Peters
Global Director of Corporate Strategy
Leo Burnett Worldwide
   
 
10:00 AM - 10:50 AM
  Charting Your BPO/ITO Roadmap
Panel:
The Business Case for Impact Sourcing
Moderator:
Nish Acharyra
Most Recent Director of Innovation & Entrepreneurship, Obama Administration; Senior Advisor,
Northeastern University
Speakers:
Sarah Troup
The Rockefeller Foundation
Kartik Kilachand
Head Held High
Pumela Salela
Global Sourcing Council
Dan Lang
Sutherland Global Services
   
 
 
10:50 AM - 11:10 AM
BREAK - VISIT SPONSOR SHOWCASE & COUNTRY PAVILION
 
11:10 AM - 12:00 PM
  CHARTING YOUR BPO/ITO ROADMAP
Panel:
SMAC Strategies in Outsourcing: Driving Organizational Success
Moderator:
Raj Mahale
Cozen O'Connor
Speakers:
Shiv Kumar
EXL Service
Keith Zecchini
Parsons Brinckerhoff
Danielle Fox de Augilar
Microsoft
 
12:00 PM - 12:50 PM
Panel:
Effective Vendor Management: Maximizing Value in a Multi-Sourcing Environment
Moderator:
Soumitra Rathod
New York Life Insurance
Speaker:
Nathan Ayres
Merck
Fred Mapp
formerly CIO AMD and Honeywell Industrial Controls
Tina Merry
Electronic Arts
Chris Lord
HGS
 
 
12:50 PM - 01:00 PM
CLOSING REMARKS
Jim Noble
Chairman, World BPO/ITO Forum; Former CIO, of Talisman Energy, GM, AOL, GE, BP, & Altria
 
01:00 PM - 01:50 PM
NETWORKING LUNCH
 
 
 
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The Global Sourcing and Cloud Summit Presented by The World BPO/ITO Forum