 |
| OPENING REMARKS |
|
Babu Lal Jain
|
Co-Founder,
World BPO/ITO Forum;
Chairman, WICS |
|
Kartik Kilachand
|
Co-Founder,
World BPO/ITO Forum |
|
Jim Noble
|
Chairman,
World BPO/ITO Forum,
SVP Talisman Energy |
|
| OPENING KEYNOTE: |
|
Dana Deasy
|
Group CIO & Group VP,
IT Services, BP |
|
|
 |
TRANSFORMATIONAL
BPO DRIVING
ENTERPRISE GROWTH
AND AGILITY |
|
John Lutz
|
| General Manager,
Global Process Services, IBM |
|
|
 |
PRESENTATION
ON POLAND |
|
Thom Barnhardt
|
| President, BiznesPolska Media |
|
|
 |
| NEW HORIZONS
FOR OFFSHORE
OUTSOURCING |
|
Ganesh Natarajan
|
NASSCOM Chairman's
Council, India |
|
|
|
 |
| INNOVATE OR DIE: HOW
TRANSFORMATIONAL
THINKING DRIVES
BUSINESS SUCCESS |
|
| MODERATOR: |
|
Emmet B. Keefe III
|
| CEO & Co-founder, iRise |
|
| PANELISTS: |
|
Hossein Eslambolchi
|
|
| Chairman, 2020 Venture Partners |
|
Bill Mitchell
|
Global Platform Services,
Deutsche Bank; former CIO,
Warner Music International |
|
Eric Ranta
|
| National Vice President,
Value Engineering,
SAP North America |
|
Roxanna Wall
|
| Executive Director,
Corporate Development -
Outsourcing & Offshoring,
UBS AG |
|
|
 |
THE ECONOMIC AND
SOCIAL IMPACT OF
GLOBAL SOURCING:
GETTING THE
COMPLETE PICTURE |
|
| MODERATOR: |
|
Calestous Juma
|
| John F. Kennedy School of
Government, Harvard University |
|
| PANELISTS: |
|
P.K. Agarwal
|
President, TiE; former CTO,
State of California |
|
Harvey Koeppel
|
| Executive Director,
Center for CIO Leadership |
|
Eric Ranta
|
| National Vice President,
Value Engineering,
SAP North America |
|
Ralph Schonenbach
|
| CEO, Trestle Group |
|
|
 |
| CLOSING REMARKS |
|
Jim Noble
|
| Chairman, World BPO/ITO
Forum, SVP Talisman Energy |
|
|
|
 |
| IDG CIO EXECUTIVE
COUNCIL PANEL:
JOURNEY TO THE
FUTURE-STATE
CIO OVERCOMING
THE TOP ROADBLOCKS |
|
| MODERATOR: |
|
Pamela Stenson
|
| SVP & General Manager,
CIO Executive Council |
|
| PANELISTS: |
|
Mike Belak
|
| CIO, Metropolitan Regional
Information Systems (MRIS) |
|
Larry Bonfante
|
| CIO, United States Tennis
Association (USTA) |
|
John Heidelberger
|
VP & CIO, Individual Life
and Disability,
The Guardian Life Insurance
Company of America |
|
|
 |
EMERGING TRENDS
IN ENGINEERING
BPO SERVICES |
|
Patrick Weir
|
| Lead Solution Director,
Engineering BPO Services,
Accenture |
|
|
 |
| IS A FREE MARKET
IN GLOBAL SOURCING
GOOD OR BAD FOR
AMERICA? |
|
| MODERATOR: |
|
Amit Mukherjee
|
| President, Ishan Advisors, LLC;
Executive in Residence,
Babson College |
|
| PANELISTS: |
|
Joe Held
|
SVP and Global Chief
Information Officer,
Reader's Digest Association, Inc. |
|
Wendell Jones
|
| SIM International |
|
Jerry Luftman
|
| Executive Director &
Distinguished Professor,
Stevens Institute of Technology |
|
Ambassador John Veroneau
|
| Partner, Covington
& Burling LLP;
Former Deputy United States
Trade Representative (USTR) |
|
|