Opening Remarks

Babu Lal Jain, Co-Founder, World BPO/ITO Forum; Chairman, WICS

Kartik Kilachand, Co-Founder, World BPO/ITO Forum

Jim Noble, Chairman, World BPO/ITO Forum, SVP Talisman Energy

OPENING KEYNOTE :
Dana Deasy, Group CIO & Group VP, IT Services, BP

Innovate or Die:
How Transformational Thinking Drives Business Success

Moderator:
Emmet B. Keefe III, CEO & Co-founder, iRise

Panelists:
Hossein Eslambolchi, Chairman, 2020 Venture Partners
Bill Mitchell, Global Platform Services, Deutsche Bank; former CIO, Warner Music International
Eric Ranta, National Vice President, Value Engineering, SAP North America
Roxanna Wall, Executive Director, Corporate Development - Outsourcing & Offshoring, UBS AG

IDG CIO Executive Council Panel:
Journey to the Future-State CIO Overcoming the Top Roadblocks

Moderator:
Pamela Stenson, SVP & General Manager, CIO Executive Council

Panelists:
Mike Belak, CIO, Metropolitan Regional Information Systems (MRIS)
Larry Bonfante, CIO, United States Tennis Association (USTA)
John Heidelberger, VP & CIO, Individual Life and Disability, The Guardian Life Insurance Company of America
Ted Tompkins, CIO, VetCentric; former President, SIM Capital Chapter

Transformational BPO
Driving Enterprise Growth and Agility

John Lutz, General Manager, Global Process Services, IBM

The Economic and Social Impact of Global Sourcing:
Getting the Complete Picture

Moderator:
Calestous Juma, John F. Kennedy School of Government, Harvard University

Panelists:
P.K. Agarwal, President, TiE; former CTO, State of California
Zia Khan, VP, Strategy and Evaluation, Rockefeller Foundation
Harvey Koeppel, Executive Director, Center for CIO Leadership
Ralph Schonenbach, CEO, Trestle Group

Emerging Trends in Engineering BPO Services

Patrick Weir, Lead Solution Director, Engineering BPO Services, Accenture

Presentation on Poland

Thom Barnhardt, President, BiznesPolska Media

Is a Free Market in Global Sourcing Good or Bad for America?

Moderator:
Amit Mukherjee, President, Ishan Advisors, LLC; Executive in Residence, Babson College

Panelists:
Joe Held, SVP and Global Chief Information Officer, Reader's Digest Association, Inc.
Wendell Jones, SIM International
Jerry Luftman, Executive Director & Distinguished Professor, Stevens Institute of Technology
Ambassador John Veroneau, Partner, Covington & Burling LLP; Former Deputy United States Trade Representative (USTR)

New Horizons for Offshore Outsourcing

Ganesh Natarajan, NASSCOM Chairman's Council, India

Closing Remarks

Jim Noble, Chairman, World BPO/ITO Forum, SVP Talisman Energy

Opening Remarks and Keynote

Jim Noble, Chairman, World BPO/ITO Forum

Chris Kaisand, Managing Director, Strategic Alliances and Vendor Relations, TD Ameritrade

Rena Nigam, SVP & Head, Banking & Capital Markets - Mature Geographies, MphasiS

Portfolio Approach to Global Sourcing: Balancing Risks and Returns

Moderator:
Sumeet Sanghani, SVP, Supply Chain Management & Director of Global Outsourcing,
SunTrust Banks, Inc.

Panelists:
Suzanne Aquino, Executive Director, UBS AG
Bobby Varanasi, Outsourcing Malaysia/Matryzel Consulting Inc. (Malaysia)
Craig Gustafson, VP & Head Business Development, Insurance, U.S. and Canada, MphasiS
Brian Tumpowsky, Director, Sourcing and Governance, RE:Sources
Danielle Fox de Aguilar, Director, Strategic Sourcing and Supplier Management, Microsoft IT, Microsoft Corp.

Transformational Leadership and Strategies
for Succeeding in the New Economic Order

Introduced by : Wendell Jones, CEO, SIM International

Sushma Rajagopalan, Head – Global Strategy & Business Process Services, L&T InfoTech

CIO Roundtable - Harnessing the MegaTrend Trio: Mobility + Cloud + Social

Moderator:
Gary Beach, Publisher Emeritus, CIO Magazine

Panelists:
David Guzmán, CIO, Axciom
Gopal Khanna, Former CIO, State of Minnesota
Jonathan Miller, VP & CTO, Mc-Graw-Hill Information & Media, The McGraw-Hill Companies
Peter Whatnell, CIO, Sunoco; former President, SIM International

Fireside Chat and Closing Remarks

Mike Toma, VP & CTO, Automatic Data Processing, Inc.
Jim Noble, Chairman, World BPO/ITO Forum
Harvey Koeppel, Executive Director, Center for CIO Leadership; Vice Chair, World BPO/ITO Foru